ICT Guides & Knowledge Base
Plain-English guides, checklists and comparisons to help Zambian organisations make confident technology decisions.
Guides
Guide
What Is Managed IT? A Complete Guide for Zambian Businesses
Everything a business owner or manager in Zambia needs to understand about managed IT services.
Cost Guide
How Much Do Managed IT Services Cost in Zambia?
A clear explanation of managed IT pricing models and what actually drives the cost.
How-To Guide
How to Protect Your Business Against Ransomware
Practical, layered steps every organisation in Zambia should take to defend against ransomware.
How-To Guide
Cloud Migration Guide: How to Move to the Cloud
A practical, low-risk approach to moving your systems to the cloud.
How-To Guide
Disaster Recovery Planning: A Step-by-Step Guide
Build a disaster recovery plan that actually works when you need it.
Comparison
Managed IT vs In-House vs Break-Fix: Which Is Right for You?
A clear comparison of the three ways to run your organisation's IT.
Comparison
Cloud vs On-Premise vs Hybrid: A Decision Guide
How to choose between cloud, on-premise and hybrid for your infrastructure.
Checklist
Cybersecurity Checklist for Zambian Businesses
The essential cybersecurity controls every organisation in Zambia should have in place.
Technology glossary
Clear definitions of the ICT terms that matter — from managed IT and ransomware to VoIP, ERP and disaster recovery.
Open the glossary